Cendro LabsBilling & support

The studio behind your subscription

Good products.
Clear billing.

A little clarity for your purchase. Find your product, review its policies, or get help with a subscription—all in one place.

Muzix and Scribix are made and operated by
Cendro Labs Pty Ltd.

A real person, here to help

Questions about
your purchase?

Tell us which product you use and what you need a hand with.

lyl@cendrolabs.com
Why does my purchase mention Cendro Labs?

Cendro Labs is the company behind Muzix and Scribix. Your purchase belongs to the product you selected; the products have separate plans, accounts, and policies.

Where do I manage my subscription?

Start in the account or billing area of the product you subscribed to. If you cannot find your subscription, contact us with the product name and the email you used to purchase it.

How do I request a refund?

Read the refund policy for your product above, then contact its support team or lyl@cendrolabs.com. Include your order reference if available. Eligibility is determined by the applicable policy, not by this help page.

What should I include when contacting you?

Your product name, account email, a short description of the issue, and your order reference if available. Please never send passwords or full payment card details.